Support
Common questions
How do I add a channel?
Choose Add Channel and paste a link to the channel or to any of its videos. You can also import a list of subscriptions from an OPML file, which other feed readers can export.
Why does a new video show up later than on YouTube?
Channelist reads each channel’s public feed. YouTube updates these feeds with a delay, and Channelist checks them at most once every 15 minutes, so a new upload can take a while to appear.
Why won’t a video play?
Some videos can only be watched on YouTube: the creator turned off playback in other apps, or the video is age-restricted, private or not available in your country. Use Open in YouTube to watch it there.
Why are some video lengths missing?
Lengths come from the YouTube Data API, which has a daily limit shared by everyone who uses Channelist. When the limit is reached, lengths appear later.
How do I hide Shorts or live streams?
Choose what to do with Shorts and live streams in Settings. To change it for one channel only, open that channel’s settings.
How do I sync my library between devices?
Sync is part of Pro. Sign in to iCloud with the same Apple Account on each device and make sure iCloud is turned on for Channelist. Your channels, progress, favorites and queue then sync on their own.
I bought Pro, but another device still shows Free.
Pro works on every iPhone, iPad and Mac signed in with the same Apple Account, and for your family with Family Sharing. If it doesn’t unlock, choose Restore Purchases on the Pro screen.
Is Channelist made by YouTube?
No. Channelist is an independent app and is not affiliated with, endorsed or sponsored by YouTube or Google.
Still stuck?
Write to support@channelistapp.com. Include your device and the Channelist version from Settings, under About.